lead generation

Social Media and Lead Generation: Know Your Measurements

More about social media: it's not going away anytime soon. It has changed the way that people communicate with their friends, family, and even colleagues; new tools and enhancements are being rolled out every day to reduce complexity, enrich social experiences, and integrate social media with our every day life.

Read this article: Social Media and Lead Generation: Know Your Measurements

Social Media and Lead Generation: Befriending Your Audience

Social media is a trend that's not going away anytime soon. It has changed the way that people communicate with their friends, family, and even colleagues; new tools and enhancements are being rolled out every day to reduce complexity, enrich social experiences, and integrate social media with our every day life.
 
One of the most buzzed-about facets of social media is also one of the most overwhelming opportunities it offers: that of lead generation. To clear up some of the confusion, we're publishing a three part series...

Read this article: Social Media and Lead Generation: Befriending Your Audience

Social Media and Lead Generation: Choose Wisely

Social media is a trend that's not going away. It has changed the way that people communicate with their friends, family, and even colleagues; new tools and enhancements are being rolled out every day to reduce complexity, enrich social experiences, and integrate social media with our everyday life.
One of the most buzzed-about facets of social media is also one of the most overwhelming opportunities it offers: that...

Read this article: Social Media and Lead Generation: Choose Wisely

Increasing the Conversation Rate: Critical Metrics for Lead Generation Sites



Last week I dove into a topic very critical for nearly every website – metrics – in a post entitled: Increasing the Conversion Rate: Critical Metrics for e-Commerce Sites. The post covered analytics you need to be paying attention to if you run an e-commerce site, as well as common metrics for all types of websites.


The analytics you should devote your time to depends on what type of website you have. Here’s a quick classification of a few analytics:

Side Note: Relative importance of site metrics based on site type. Critical goals should be measured and improved. Trend indicators can tell you if your site is headed in the right direction. Good means that it's something to keep your eyes on but it's not a primary indicator. Don't waste your time with Not Important indicators.

Beyond these, there are certain internal numbers you may want to track, especially for a lead-generation site. For example, you may keep a log of web-leads after they go to the sales department. Wouldn't it be great to know if leads from a certain keyword or web site turn into deals more often than other types of leads? Integrating your web site with a good CRM (Customer Relationship Management) suite can show you these types of things. Examples of CRM include SalesForce.com, SugarCRM, and my personal favorite, ZohoCRM, which is free for the first few users.

Join me after the jump for critical metrics common to all sites, as well as an intensive breakdown of critical metrics for lead generation websites.

Read this article: Increasing the Conversation Rate: Critical Metrics for Lead Generation Sites

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