Safeguard Your Brand's Reputation With Mention
A brand's reputation can easily be ruined by a single Tweet or Facebook post. Your brand needs to have a strategy in place to deal with such a situation, and for that, we recommend using a tool called Mention.
Mention notifies you about the discussion about your brand in real time, and was recently nominated as “Startup of the Year” at the TNW French Startup Awards. The application can be accessed via the web, desktop, and mobile phone. You can create alerts for key terms based on your business so you can monitor your industry, brand mentions and competitors.
Mention is also a great way to follow what has been published and in real time. The mobile capabilities of Mention additionally allow you to immediately respond to potentially damaging tweets or posts, and the tool itself is user friendly. If you're interested in taking charge of your brand reputation, we strongly recommend implementing Mention for your brand today.
What other tools have you used to monitor sentiment about your brand? Let us know in the comments.